Our Exciting Opportunity:
 

This Job Role is responsible for the coordination, management and execution of proactive and reactive maintenance activities that require a higher level of support that the one offered by the 1st Level Operations for Core CS domain (MSS, HLR, HSS, MGW, SBG, IMS) . This shall ensure that the services provided to customers are continuously available and performing to Service Level Agreement (SLA) performance levels.

You will:

• Configuration and Maintenance of existing client infrastructure in circuit switch domain: MSC, HLR, HSS, MGW, SBG
• Ticketing activity: process, analysis and comprehensive solution for difficulties/problems received from clients Service Desk
• Comprehensive dialog with other partners in telecommunication domain: local and international.
• Alarm management in case of escalation from shift team. Co-working with vendors and local/global support teams.
• Participation in projects: integration of new technologies and hardware.

Also, we are offering:

• 28 vacation days/year;
• Flexible hybrid schedule from home and from the office;
• Meal tickets;
• Medical subscription;
• Medical subscriptions special prices for your family members;
• Short and long term variable pay;
• Rewards and recognition program;
• Opportunity to buy company-financed furniture for your home office;
• Partial compensation to gym services;
• Development opportunities and access to internal learning platforms to develop your skills and curated external content from libraries such as Skillsoft, Pluralsight, Big Think, Khan Academy. 

Why join Ericsson ?

At Ericsson, you´ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what´s possible. To build never seen before solutions to some of the world’s toughest problems. You´ll be challenged, but you won’t be alone. You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.